From:  websales@garmin.com
To:  longab@longabanilla.com
Date:  28 Feb 2007, 03:41:32 PM
Subject:  Customer Code(s)

Thank you, H ABANILLA, for contacting Garmin.  Listed below is your account
information including all Customer and Unlock codes.

Click on the link(s) for the Customer Code(s) under Account Information to
return to Step 2  of the Unlock process to select an unlock option from the web
page,  or follow the instructions below to cut and paste an unlock code  into
your MapSource software to unlock a region.

Account Information:

Customer Code: CF(I)YT(E)(4) ilisi ang parenth sa kaugalingon code 
 
http://shop.garmin.com/cartography/mapsource/select_option.asp?L=EN&CC=CF(I)YT(E)(4) 
GPS Unit            S/N                Product                                 
       Region                                                      Unlock Code
iQue (rL)walawala        91410675     City Select North America v6          City Select
North America v6, Deluxe All Re   (3)QS(d)TFJBJDVQDDSZRS(4)R(9)YSUJ...kaugalingon code no space
iQue (4)(i)          59507313     City Select North America v6          City Select
North America v6, Deluxe All Re   XB(d)CJZJ(7)ZK(n)SU3UQ3MWU(3)TW(1)P


Instructions to unlock a MapSource region:

Copy and paste the Unlock code(s) from this page to MapSource.
Here's How:
- Launch MapSource on your PC
- Press Ctrl-U
- Select 'ADD'
- Paste the unlock code into the space provided
- Select 'OK'
- Repeat process for each additional unlock code
Now the MapSource region you chose is unlocked!

Important note: We cannot give refunds or exchanges for MapSource unlock codes.

Please contact our customer service group using one of the methods below.

1) Webform (http://shop.garmin.com/cartography/mapsource/techSupport.asp)
This is the preferred method to contact us about any problem you might be
experiencing with MapSource Unlock. Using this form gives us all the
information we need to assist you.

2) E-mail
You may also send an e-mail.  For customers in North America/South America,
please email unlock@garmin.com.  For customers in Europe/Africa or the Middle
East, please email cartography.europe@garmin.com

3) Phone
For customers in North America/South America, please call 1-800-800-1020. Our
customer service agents are available to assist you M-F, 8-5 US Central Time. 
For customer in Europe/Africa or the Middle East, please call +44 (0)
870-850-1242

 

 

 
From:  "TechSupp" <techsupp@garmin.com>
To:  longab@longabanilla.com
Date:  28 Feb 2007, 10:43:05 AM
Subject:  Firmware Update

HTML content follows


 

 

 

Thank you for Contacting Garmin Product Support.

Follow these directions to update your 3600.

 

  1. Download and save the iQue3600English-only_Release4.zip update file to a location on your computer. This file will need to be located later, so please locate this in a readily accessible folder. USE this link to download the file. http://www.garmin.com/support/download_details.jsp?id=501
  2. Place the iQue in the cradle and perform a HotSync on the unit to back up any of your current data. Please ensure that the iQue is fully charged before proceeding with the software update process.
  3. Perform a Hard Reset of the unit. To perform this procedure, you will need the reset tip tool, which may be unscrewed from the head of the stylus that came with your iQue. The following instructions are also included on page 1.6 of the iQue 3600 Integrated Handheld Operating Instructions manual.
    A. With the unit turned off, press and hold in the reset button on the back of the unit using the reset tip tool.
    B. Continue to hold in the reset button while you press and hold the power button.
    C. While holding in the power button, remove the reset tool from the reset hole.
    D. Continue holding the power button until the Palm logo appears on the screen.
    E. Once the Palm logo appears, release the power button.
    F. Press the up button when prompted to confirm the erase of user data.
  4. A new User for the software update will need to be created for use during the software update process.
    A. Start by launching the Palm Desktop application.
    B. Go to the Tools menu, then select Users... to display a list of the current users.
    C. Click on the New... button to display the New User window.
    D. Enter a unique name for the User, such as Release4, and then click OK.
    E. Close out of the Users window by clicking OK.
  5. If you are using Intellisync Lite or another synchronization program, from within that program, configure your new user to synchronize with the Palm Desktop or any available alternative that does not contain your primary data.
  6. Install the software update to the new user (Release4).
    A. Double click the iQue3600English-only_Release4.zip, then unzip to a location that can be easily found, such as the Desktop. There will be three files: Updater.prc, UpdaterData.pdb, and a copy of these instructions (iQue 3600 Release 4.txt).
    B. Double click the Updater.prc file. This will open the Palm Desktop Install Tool.
    C. Select the new user that you have created (Release4), and click OK.
    D. Double click the UpdaterData.pdb file to place it in the Palm Desktop Install Tool.
    E. Close the Palm Desktop Install Tool by clicking Done, then click OK.
  7. Place the iQue in the cradle and initiate a HotSync. A Select User window will appear. Select the new user (Release4) that you have created for the update. The Updater.prc and UpdaterData.pdb files will then be installed on the iQue.
  8. You may update the iQue while it is in or out of the cradle. However, once the update has begun, do not place the iQue into or remove the iQue from the cradle. This could interrupt the update and require you to send your unit to Garmin for repair. Also, it is very important that the iQue does not lose power during the update process, so please verify that the battery is fully charged if you won't be powering it externally. Failure to charge the iQue fully prior to updating the software may result in a permanent loss of the OS requiring you to send your unit to Garmin for repair.
  9. Locate the Application called Updater. It can be found under the category of All. Once you have located the Updater Application, tap on it once. Then follow the on-screen instructions.
  10. After about 4 minutes, the green light at the top of the unit will turn off. Once the green light at the top of the unit has disappeared, remove the iQue from the cradle (if necessary) and perform a Soft Reset using the reset tip tool. To perform a Soft Reset, press the reset tip tool into the Reset hole on the back of the iQue. The unit will restart within about ten seconds of the Soft Reset. Follow the on-screen setup instructions.
  11. Verify that the software update was successful.
    A. Go to the Launcher (tap on the house icon in the lower-left corner).
    B. Tap the menu icon (it is the 'down-arrow' icon just to the right of the house icon in the lower-left corner).
    C. A drop-down menu will appear.
    D. Tap the Info... menu item.
    E. Tap the Version button at the bottom of the screen. The update was successful if the second line of the screen displays Palm OS software v.5.2.1r4.
  12. If you are using Intellisync Lite or another synchronization program, from within that program make sure the current user is set to the User name that you have been previously using to identify your iQue.
  13. To restore your previous information to the iQue, place the iQue in the cradle, then perform a HotSync. A window will appear asking to select a User. Select the User name that you have been previously using to identify your iQue on your PC, and your information will be restored to the iQue.
  14. Delete the temporary user (Release4) by going back to the Users window in the Palm Desktop. Select the user, click Delete... then click YES to delete it.

 

If you have further questions, please feel free to contact me!
Best Regards,

Tammy H. 
Software Support Specialist

Garmin International
techsupp@garmin.com
http://www.garmin.com
* 1-800-800-1020
Fax  1-913-440-5488
* <http://www.garmin.com/>

 If replying to this message, Please include all correspondence.

 

 

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